In an official reference, the Department of Planning, Monitoring and Evaluation (DPME) of South Africa commends IMPEC for its expert support in developing and implementing tools to strengthen monitoring, evaluation, and performance culture across government institutions.

Key highlights from the collaboration:

• Development of a practical self-assessment toolkit to evaluate departmental performance

• Facilitation of interactive training workshops for public officials and internal moderators

• Support for building an evidence-based, data-driven approach to service delivery

• Creation of a customised knowledge-sharing platform for peer learning and internal reflection

DPME emphasises IMPEC’s commitment, professionalism, and innovative methods, noting that their contribution helped embed a culture of continuous improvement across departments and provinces.